UMC has streamlined the internal process and completed integration with interface system. Various Departments in UMC are integrated with Multi-utility CFCs for Services and Complaint Redressal Cell. We have not only streamlined and integrated its process but also made most of the processes transparent seeking public participation through feedback forms to ensure the citizens to get accurate and speedy access to information, thus making the Corporation accountable for the details provided. 
UMC e-Governance Initiatives:
1.Established Citizen Facilitation Center on 15/06/2004 at Head Office
2.Lunched Web site
3.Computerized Birth & Death records
4.Started 24x7 Call center service
5.Lunched GIS project to control & check over un-authorized constructions
6.Lunched Property Tax online software system
7.Computerization for Scrutinizing Building Plans
8.Established Multi-Utility KIOSK CFC Centers at various locations
9.Lunched On line Environmental Status Monitoring SystemMany more e-Governance reforms & projects coming under JNNURM…..
UMC APPRECIATE ENHANCED PARTICIPATION OF CITIZENS IN DECISION MAKING AND E-GOVERNANCE PROGRAM IMPLEMENTATION.…
